Wear what you love for longer
Splendid Stitches work to enable us all to wear our favourite clothes for as long as possible. As experts in clothes repairs service models, we advice and consult with sustainably minded businesses to identify and implement the most impactful repairs services and auxiliary services such as take-back and refurbishment schemes, re-sale and rental options. Splendid Stitches also runs a vintage specialist repairs division, which is how we started out back in 2010.
Clothes repairs consultancy and solutions
Splendid Stitches have advised on and implemented clothes repairs services for some of the UK’s best loved independent and sustainable fashion brands, and is honoured to support the UK Charity sector too. Commercial clients include Palava and Baukjen and we have worked with charities such as SATCoL and Smart Works advising on repairs systems.
How clothes maintenance services will benefit your business
Your customer is already looking for it
More than half of UK consumers want brands to offer mending services. 57% actively look for a repair if an item breaks. And nearly 60% of the UK population describe themselves as not able to sew.
We enable businesses to easily offer the repairs and alterations services your customers actively look for, enabling you to retain your customer and build loyalty and goodwill.
Keep up with legislation and voluntary agreements
Extended Producer Responsibility laws are starting to take hold in various markets, and many organisations now have corporate goals to reduce carbon emissions and waste.
If your company is B Corp, Repairs can offer a good framework for constant improvement, and many voluntary agreements ask for responsible and circular practices for certification.
Build loyalty and alternative revenue streams in a challenging market
As consumers demand more sustainable business practices, and industry calls to reduce clothing waste and make more of what is in existence already, Repairs models offer benefits on the triple bottom line, and can be a new revenue stream, marketing differentiator and customer loyalty builder.
How we help you making repair services a reality
With our deep understanding of repairs models, Splendid Stitches works with you to determine the best model for your business set-up, spanning in-house repairs, citizen engagement repairs, using 3rd party service providers and the pros and cons of each.
To get you started, we have written a brief guide, including the five simple questions you need to consider to make your repair service a success. Email us on info@splendidstitches.co.uk and we will send you the guide, free of charge.
If you prefer a more bespoke approach, or have further questions, Splendid Stitches’ Founder Nanna Sandom offers a limited number of 1-2-1 sessions each month. To book a session, just fill in your details here and we will arrange a time for a 30 min. Zoom call for Nanna to take you though what you need to know in order to set up a clothes repairs and alteration services for success.
If you are ready to implement, but still need help, Nanna also takes on a limited number of consultancy roles each year to help businesses set up and implement repairs services. Get in touch via our Contact Form to enquire about availability.
Splendid Stitches work for a just transition to net zero via the enabling of circular business models to reduce waste and carbon emissions. We are proud to be a member of the following associations:
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Splendid Stitches is an Affiliate Signatory to WRAP's Textiles 2030 agreement
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Splendid Stitches is a member of
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Splendid Stitches is a community member of
